Frequently Asked Questions

Will the holster work without a light attached?

No. The holsters are designed to work only with the -exact- pistol and light configuration. Any variance is unsafe.

I can't find my exact weapon light model in HOLSTER FINDER. Will a similar light work?

Probably not. We can't guarantee a fit due to our precision-fit building process. If you can't find your exact combination, contact us via email and we'll add you to our building queue. Follow us on Facebook or Instagram to see what new designs we're currently producing.

How can I make sure my retention screws won't loosen over time?

One of the suggestions we give customers is that once you decide where you want the retention, use nail polish or lock-tight to keep the screws from backing out. The other option is to check your holster every few days and make sure it is still retaining the way you like.

Can I make a suggestion?

We love hear what customers suggest. Use our "contact us" option on the bottom of every page and tell us what you're thinking. Some of our best holster improvement ideas were given to us by people like you!

How do I return my holster?

We know that not every holster fits every person. We provide a thirty-day money back guarantee. If you are unsatisfied with your holster, contact us with your order number and indicate you'd like to return the holster. Note that we do not pay for return shipments and cannot refund shipping costs.

My holster hasn't arrived yet. What should I do?

First thing to do is check that you've got your order confirmation email and your shipping confirmation email. The shipping email will have your tracking information, so use that to see where it's at. If it hasn't arrived yet or was lost, let us know by contacting us with your order number and we'll help solve the issue.

What is your guarantee?

While we hardly see any of our holsters break, we do guarantee our holsters for life. Contact customer service with your order number if you find a crack in your holster, and we will either fix or replace your holster.

How can I clean my holster to decrease the wear and tear on my gun?

All holsters will wear the finish on the pistol. But kydex is easily cleaned. Use lukewarm water on an empty holster and use mild hand soap to wash and rinse the holster.

Can you build a new design for my gun and light?

The first thing to do is make sure we don't already have your holster by using our holster finder. But if we don't, us our "contact us" button at the bottom of every page and let us know what you're running, and we might build it based off customer demand.

Will my holster work with an aftermarket rail?

No. In most cases the rail places the light or laser in a different position and that will end up with a holster simply not fitting.